Information Collection, Use and Sharing
User-supplied information: If you fill out the “contact” form on this website, we will ask you to provide some personal information (such as e-mail address, name, phone number). Whether or not to provide such information is completely your own choice, and we only collect such information if you actively submit it. If you choose not to provide the information we request, you may be unable to access certain services, offers, and content on our Website. Please do not submit any confidential, proprietary or sensitive personally identifiable information (e.g. Social Security Number; date of birth; drivers license number; or credit card, bank account or other financial information). If you submit any sensitive information, you do so at your own risk and we will not be liable to you or responsible for consequences of your submission.
Information that you provide to us through the contact form will be used so that we may respond to your inquiry. We may also use information you provide to us to communicate with you in the future. If you do not wish to receive such communications, you may opt out (unsubscribe) as described below.
Web server logs: We may track information about your visit to our Website and store that information in web server logs, which are records of the activities on our sites. The servers automatically capture and save the information electronically. Examples of the information we may collect include: your Internet Protocol (IP) address, browser type, operating system, the web page you were visiting before accessing the Website, the pages or features of the Website which you browsed and the time spent on those pages or features, search terms, the links on our Website you clicked on, and other statistics.
The information we collect in web server logs helps us administer the site, analyze its usage, protect the website and its content from inappropriate use and improve the user’s experience.
Third-party services: We may use services hosted by third parties to assist in providing our services and to help us understand the use of our site by our visitors. These services may collect information sent by your browser as part of a web page request, including your IP address or cookies. These third-party services may collect information (1) anonymously and in the aggregate to provide information helpful to us such as website trends, without identifying individual visitors; or (2) as part of our process of providing services to you.
Do Not Track: Our web services do not alter, change, or respond upon receiving Do Not Track (DNT) requests or signals in browsers. As described in more detail above, we track user activity using web server logs, cookies and similar technologies.
We will not sell, rent or lease mailing lists or other use data to others. We use the information you provide us to fulfill the purpose(s) for which you have provided it, to respond to and process your specific requests for information, and for any other purpose that we disclose to you at the time we collect your information. We may also share your information with our contractors and service providers whom we retain to support our business and who are bound by contractual obligations to keep your personal information confidential and to use it only for the purposes for which we disclose it to them. We may also provide your personal information as required by law, in a matter of public safety or policy, as needed in connection with the transfer of our business assets (for example, if we are acquired by another company or if we are liquidated during bankruptcy proceedings), or if we believe in good faith that sharing the data is necessary to protect our rights or property.
Your Access to and Control over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.
Your California Privacy Rights
California Civil Code Section 1798.83 permits residents of the State of California to request from certain businesses with whom the California resident has an established business relationship a list of all third parties to which the business, during the immediately preceding calendar years, has disclosed certain personally identifiable information for direct marketing purposes. For more information on how to submit a request, please contact us at the phone number or mailing address listed on our Website.
We take reasonable precautions to protect your personal information from accidental loss and from unauthorized access, use, or disclosure. However, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while RLH strives to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our Website and you do so at your own risk. Once we receive your transmission, we will do our best to protect its security on our systems.
Third Party Websites
This Website is not directed to children under 18. If a parent or guardian becomes aware that his or her child has provided us with personal information without their consent, he or she should contact us at the phone number or mailing address listed on our Website. If we become aware that a child under 13 has provided us with personal information, we will remove such information from our files.
Last Modified: December 26, 2018